Global Operations Transformation Manager/sr. Manager

Mount Talent Consulting
  • Bangalore, Mumbai, Gurgaon
  • 35-50 lakh
  • 5-10 years
  • 1203 Views
  • 29 Jan 2016
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  • Business Analytics

  • BPO/ ITES/ Call Centers
Job Description

Provide consulting support to solve for strategic and operational business problems for our global clients leveraging Transformation methodologies and assets. The successful candidate should have strong consulting and business skills in addition to quantitative and analytical capabilities. Demonstrated experienced working with complex business process outsourcing, originating or delivering managed service opportunities. The right candidate will be creative and resourceful and will utilize traditional and out of the box solutions to achieve superior business outcomes.
As an Transformation consultant you will be responsible for:
Partner effectively with Sales & Client relationship teams to source and selling new opportunities
Partner with client leads to understand business priority and operational challenges
Develop real world solutions to resolve client business needs.
Develop and articulate proof of concept for clients including strategy, scope, staffing, engagement setup and execution.
Lead and supervise Operations Transformation projects based solutions
Engage with Senior level stakeholders effectively in a dialogue
Develop new methodologies and assets to support Transformation projects
Work with deal teams to provide subject matter expertise and industry / offering insights for important client proposals and RFPs.
Experience:
5- 15 years of overall experience, with hands on experience in driving transformative consulting projects for at least 5 years & exposure to Outsourcing in a Consulting, Sales or Senior Delivery capability
Exposure to US/overseas Markets
Strong Consulting and project management skills and demonstrated experience in managing teams across functions and geographies
Prior experience of selling, shaping client opportunities in respective industry will be added advantage

Academic Qualifications:

MBA or equivalent business / economics / accounting degree from a recognized institution.(Tier one only)

Key Competencies and Characteristics:

Proficiency in one or more of Transformation methodologies BPR, Lean etc.
Advanced Excel including VBA and PowerPoint skills
Ability to translate open ended business problems into a structured hypothesis
Comfortable with techniques like BPR . Six Sigma etc.
Excellent communication and interpersonal skills
Ability to tie analytic solutions to business/industry value and outcomes
Desire and ability to collaborate with business partners and drive initiatives
Willing to Travel for extended period of time
Flexible to work with global teams in different time zones
Flexible to relocate as per business needs


Competencies/Skill sets for this job

Operations Consulting Sales Outsourcing Business Skills Projects

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Mount Talent Consulting