Manager/senior Manager-facility Management

Anri Solutions
  • Trivandrum
  • 10-20 lakh
  • 10-18 years
  • 849 Views
  • 10 Sep 2015
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  • HR/ Human Resources

  • Accounting/ Taxation/ Audit
Job Description

Establish and manage the Facility Services and Operations for:
> General Facilities
o Establish and Manage:

. Outsourced facilities staff including office assistants, receptionists, housekeeping and mail clerks.

. Kitchen supplies, beverages, and snacks.

. Daily lunch service.

. Office services including mail, couriers and package delivery services, conference room reservations, helpdesk tickets and other support areas.

. Residential apartment services - housekeeping, cooking and maintenance.

. Employee visa, customs and immigration assistance.

. Consumables stock / Inventory management and MIS Generation

. Travel (Air / Road & Rail)

. Employee Transportation - BPO Cabs and regular vehicles for executives and guests duty.

. Group Medical and Personal Accident Policy


> Safety & Security:

o Implement security procedures and processes within the office.

o Continuous endeavor to enhance the security standards of the company

o Strict controls for Access into the building

o Issue and track all security badges to employees, vendors, and contractors.

o Ensure guards at office are performing their assigned duties.

o Function as after-hours contact for alarm monitoring company.

o Establish emergency response procedures.

o Assist in programs to educate employees on building and general office emergency procedures.

o Tracking all the Assets movement inside or outside the Facility.

o Setting up policies and adherence to the same to render foolproof asset management and smooth functioning of the organization
> Space Planning and Move Coordination:

o Responsible for new office setting up starting from location hunting to the finalization of the projects.

o Provide office headcount and space utilization reports on a monthly basis including both employee and contractors headcount numbers.

o Manage new hire space accommodations.

o Coordinate with Team Managers to determine space assignments.

o Coordinate all office moves and manage details (copiers, food/snack/drink services, phone issues, shipping, office supplies, etc.).
> Reception:

o Ensure reception desk is properly staffed and receptionists are trained to answer phones, greet visitors and provide assistance to employees and guests as required.

o Ensure office information up at the front is up to date, communicated to applicable persons and reception area is neat and professional in appearance.
> Purchasing:

o Obtain vendor price quotes, prepare purchase Requisitions

o Seek to identify cost effective purchasing alternatives by reviewing existing rates and always obtain best pricing.

o Keeping a complete track of all the vendors and current market trends
o Defining the SLA 's (Service level agreement) for vendors & regular review of the SLA 's

o Monitor monthly invoices and vendor payment status to ensure purchase orders are not over-billed and vendors receive timely payment to avoid disruption in service.
> Problem solving:

o Prioritize conflicting responsibilities and schedules.

o Ability to assess problems and escalate critical issues when necessary.
> Function Specific Competencies:

o Experienced in selecting and managing outside vendor services and obtaining price quotes.

o Performance management of the team

o Able to handle multiple requests and work in a fast paced office environment.

o Able to effectively read write and speak English & local language fluently.

o Able to use Excel, Word, PowerPoint as well as email, creating spreadsheets & provide analysis.


o Excellent problem solving skills and good communication skills with proven ability to build and maintain relationships both with internal and external and at multiple levels within organizations.

o Able to accurately complete tasks assignments & responsibilities in timely manner.

o Responsiveness to customer requests/service issues.

o Act with integrity in all business transactions and maintain confidentiality of Business information.

o Have adequate knowledge of purchasing procedures.

o High level of initiative and creativity, Dependable and flexible.

o Able to work independently as well as part of a team.

o Attention to detail and costs


Competencies/Skill sets for this job

Facility Management Vendor Management Transport Management

Job Posted By

About Organisation

Anri Solutions