Manager - Customer Care (Residential Real Estate)

Innosearch Consultants
  • Delhi
  • Confidential
  • 10-15 years
  • 02 Feb 2015

  • Customer Service, Sales & Marketing

  • Construction/ Real Estate
Job Description

Job Description:

To work as Manager Customer Care ( Residential Real Estate ) with this premium, leading player in the Residential Real Estate space. This position is based in New Delhi . As Manager Customer Care, you will report in to the Head Sales Support and be responsible for Customer Care in terms of overseeing the National Call Centre for Customer Leads and Customer Query Management. You would be responsible for monitoring / follow up of payments, collections and complaint resolution. You would be involved with completeness and comprehensiveness of documentation, productivity of the Sales Admin Team, providing support to the Regional Sales Team.

Desired Profile :

 You are a graduate in any discipline from a reputed institute. You have completed an MBA in Sales/Marketing from a good college. Over the last 8 years or so you have acquired substantial exposure to Residential Real Estate Sales ( Customer Care / CRM ) in the Mumbai Market. You have worked with top end companies and are familiar with the processes followed for this function, This position is specifically intended for a candidate currently based in Mumbai but one who is desirous or relocation to New Delhi.

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Innosearch Consultants