Manager - Healthcare Marketplace/ E-commerce

Sutra Services Pvt. Ltd.
  • Delhi
  • Confidential
  • 5-7 years
  • 400 Views
  • 15 Oct 2015
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  • Operations

  • Internet/ ECommerce, BPO/ ITES/ Call Centers
Job Description

People we are looking for

Must be a Graduate/Post Graduate with good computer skills
Candidates with 5 to 7 yrs of experience in Service delivery will be preferred

What you will do

Manage day to day Service Delivery operations and account relationships
Achieve SLAs, maintain reports and fulfill process requirements
Responsible for the end-to-end delivery to our customers.
Responsible for client training, rollout support and hand-over of the system to the Support team once live and stable.
Conducting Kick-off Meetings at Client Site
Responsible for providing field support to the existing and new clients
Responsible for collecting quality data for provisioning of profiles.

What you will need

Having Good Communication and problem solving skill
Must have excellent comprehension capabilities
Must be disciplined and target oriented
Must be comfortable with usage and communication of technology products
Quick Learner and strong prioritization skills
Positive Attitude and self-driven
Open to travel at client site in Out Station , if required


Competencies/Skill sets for this job

E-commerce Service Delivery Delivery Operations Operations

Job Posted By

Waqar Azmi
Founder & CEO

About Organisation

Sutra Services Pvt. Ltd.