Manager - Capacity Planning & Space Management

2COMS Consulting Pvt. Ltd.
  • Bangalore, Pune
  • Confidential
  • 3-8 years
  • 220 Views
  • 12 Oct 2016
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  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Candidate should have 4-6 years of experience in capacity management and space management.

Should be an expertise in workforce management domain

Should possess excellent communication skills with convincing and negotiation skills

Should be from service orientation background

Expertise in Excel reporting and presentation skills required

Should be comfortable handling multiple clients required

Should have handled a planning of 1000+ seats.

Coordinate with various teams within the Function for data collation and generate various MIS Reports

Lead the automation imitative and provide valuable inputs on enhancements

Define internal and external processes

Audit the Team in terms of process adherence

Drive critical Projects which can result seat optimization and internal customer delight

Drive seat/asset utilization.Generate early warning reports to flag the headcount variations against the plan

Track the headcount and joiners pipe line of various Business Units and Support Services

Analyze cost effective business model for the site, which enables the headcount growth with better resource utilization.

Desired Profile

1)Should be an expertise in workforce management domain.

2)Should be from service orientation background

3)Expertise in Excel reporting and presentation skills required

Qualification : ONLY FULL TIME GRADUATES ARE ELIGIBLE

Primarily responsible for Capacity & Space Management Reporting Practices and Processes


Job Posted By

2coms
Manager

About Organisation

2COMS Consulting Pvt. Ltd.