To assist the Head, RMG - Operational Risk (India) in driving an effective and efficient operational risk programme across the Business & Support Units for India.
Facilitate the implementation and ongoing monitoring of adherence to the Group Operational Risk Management (ORM) Framework within the Business / Support units (BU/SU) that enables identification, assessment, mitigation, measurement, monitoring and reporting of key operational risks
Maintain key relationships with UORMs of the BU/SU and raise potential operational risk and control issues to RMG and line management of BU/SU.
Contribute to department initiatives to improve the management of operational risk, including assisting to implement best practices.
Keep abreast of own professional development to enhance own skills and competence.
Job Duties & Responsibilities:
Provide advice, guidance and training to the Business / Support units (BU/SU) on operational risk matters including risk management processes, where applicable, for adoption by the units
Engage with relevant business/support units' UORM, facilitating the use of relevant operational risk tools and methodologies, including Risk Event Reporting, Control Self Assessment (CSA), Key Risk Indicators (KRI), etc to enable the units to identify, assess and mitigate key operational risks
Assist with the new product/service and outsourcing review process, including preliminary review of proposals from Business/Support Units.
Liaise with relevant business/support units' partners in the various control and support functions e.g. Credit, Compliance, Legal, etc in addressing operational risk issues arising in the end-to-end processes
Manage and maintain the ORMS system that enables regular risk reporting and analysis and liaise with internal support parties (eg ORMS support)
Conduct reviews on operational risk metrics (Risk Events, CSA, KRI, etc) as appropriate, including the responses and action plans and assessing the effectiveness of these as adequate mitigants to the risks identified
Desired Skills and Experience
Graduate / Post Graduate with major study in finance, business administration, accountancy or economics
Minimum 5 years of experience in financial institutions, with exposure to risk and control areas.
Prior experience in Operational Risk Management (ORM) and familiarity with ORM concepts, policies, tools, MIS and reporting would be a distinct advantage.
General knowledge of banking products/services, activities and operations in commercial and consumer banking
Analytical and able to identify potential operational risk exposures in business activities, and assess the appropriateness and adequacy of mitigating controls
Good communication and inter-personal skills, with ability to work with people at different levels
Good written and oral communication skills