Manager _ Business Excellence

Ikya Human Capital Solutions Pvt Ltd
  • Noida
  • 15-17 lakh
  • 9-14 years
  • 15 Sep 2016

  • Strategic planning

  • BPO/ ITES/ Call Centers
Job Description

Technical Skills Black Belt Certification with a sound project
Business Excellence experience is must
Internet Research (pro)
Competitive benchmarking
Making models like SWOT
Excellent knowledge of MS Office suite, specially Excel
Strong Presentation Management

Process Specific Skills
Prior Knowledge and hands-on experience in Enabling or Production functions to detect, appreciate, and resolve gaps
Ability to create an encouraging and efficiency driven environment, as an Individual contributor
Work well along with people of different functions, with different needs/requirements effectively

Soft skills (Mandatory / Desired) Excellent listening, oral or written communication skills or both
Excellent analytical and research skills
Decision Making Ability
Result Oriented, with strong negotiation and convincing skills
Ability to find creative and innovative solutions to business problems
Develops relationships with client internal / External personnel
Communicates effectively to identify needs and evaluate alternative business solutions with project management

Education Requirements

Graduates with at least 15 years of education
MBA from a premier/reputed educational institute an advantage
Excellent Academic track record

Work Experience Requirements

8-10 Years of Experience preferred in ITES industry / Similar environment
Detect and articulate, critical areas of the function with potential gaps
Ability to manage groups of people assigned on certain projects, may even be with difficult stake holders while highlighting gaps
Create encouraging work environment and make functions efficient
Build sensibilities about six sigma methodologies in non-intimidating fashion

Competencies/Skill sets for this job

Business Excellence Academic Articulate Highlighting Sigma Efficiency

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