Candidates must have a strong expertise into capacity plannng, Workforce Management, Space Management, forecasting, Scheduling, Seat Allocation
Candidates must be from IT/ ITES/ BPO/ KPO / MANAGEMENT CONSULTING / E-COMMERCE INDUSTRY CURRENTLY MANAGING A SEAT CAPACITY OF MORE THAN 1000
Share your profle at firstname.lastname@example.org / email@example.com
Primarily responsible for Capacity & Space Management Reporing Practices and Processes
Coordinate with various teams within the Function for data collation and generate various MIS Reports
Lead the automation imitative and provide valuable inputs on enhancements
Define internal and external processes
Audit the Team in terms of process adherence
Drive critical Projects which can result seat optimization and internal customer delight
Drive seat/asset utilization
Generate early warning reports to flag the headcount variations against the plan
Track the headcount and joiners pipe line of various Business Units and Support Services
Analyze cost effective business model for the site, which enables the headcount growth with better resource utilization.
Knowledge and Skill Requirements:
High capacity for analysis
Excellent in mathematics
Excellent communication skills
Good customer Orientation
Able to generate advanced reports using macros.
Excellent skills in PPT's for Senior Management Presentations.
Use of advanced Visio for flow charts.
Using the advanced functionalities of Project for making Project Plans and Projections.