Manager - Call Centre- Day Shift(five Days Working)

Angel Jobs
  • Mumbai
  • 10-20 lakh
  • 8-10 years
  • 22 Jan 2015

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Active involvement in process migrations & pilot launches,Requirement mapping for new business,Hand on experience in performance management & growth plan of employees,Aptitude to drive business & functions efficiently & independently ,Team Management
Preferably from IT / ITES background (ATM industry experience will be an added advantage),Earlier experience in operations management involving 24*7 support with team size of 20+ associates,Basic knowledge of Incident management & Managed Services overview

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Angel Jobs