Manager - Tivoli Services

Best InfoSystems Ltd.
  • Pune
  • Confidential
  • 8-14 years
  • 30 Nov 2015

  • IT/ Information Technology

  • IT/ Technology - Data Center/ Manage Infrastructure Services
Job Description

Role responsibilities:

Provide and maintain the overall operational quality, service delivery and security compliance within Platform Operations for the Tivoli services within the Enterprise Management infrastructure

Regularly liaise with other geographic regions, technology development and other IS&C teams to ensure design and operational consistency.

Provide operational support for Tivoli services on a 24x7 rota/on-call basis.

Provide support for the delivery to production of infrastructure projects, operational projects and application development projects, ensuring suitable ongoing support and maintenance.

Proactively identify areas where more effective Enterprise Management principles and processes can be adopted.

Provide technical input to the Enterprise Management engineering road-maps, working in partnership with the Infrastructure Engineering and Architecture function.

Essential Experience: (Must have skills):

IBM Tivoli Netcool/OMNIbus v7.3

Netcool Object Server creation, configuration and administration

Administer Tables, users, groups, conversions, filter and views

Understanding of fail-over and High-Availability concepts

Understanding of 3-Tier architecture IBM Tivoli Netcool/ OMNIbus WebGUI v7.3

WebGUI installation, Configuration and Administration

Able to create users, groups, filter, views, pages, roles, page views and portlet

Configuration of WebGUI for third party authentication (e.g. LDAP) IBM Tivoli Netcool/OMNIbus Probe and Gateways

Probe and gateway installation, configuration and administration

Good understanding of Probe Rules and able to write new rules

Probe fail-over configuration and Understanding

Gateway map and property file configuration IBM Tivoli Netcool/Impact V5.1, v4.0, v3.1 Administration and Implementation

Understand how Impact processes events from the IBM Tivoli Netcool/OMNIbus ObjectServer

Administer users, groups, and roles as they affect how IBM Tivoli Netcool/Impact functions

Build Impact policies using proper syntax and utilizing supplied action functions

Interpret and implement Impact error handling and high-availability solutions IBM Tivoli Monitoring 6.2.3/6.2.2

Detailed understating of Core ITM components and its communication flow

Install and upgrade IBM Tivoli Monitoring products

Install and upgrade IBM Tivoli Monitoring Fixes/Patches

Understanding of failover and High-Availability concepts preferable hot standby feature

Understanding the concept of agent failover

Understand the event integration interface between ITM and Netcool Omnibus

Knowledge of creating users, Groups, Logical Workspaces, MSL etc

Sound knowledge of using itmcmd and tacmd commands

Creating situations for OS and UA monitoring

Universal Agent configuration

Integration of TEPS with LDAP

Historical data collection concepts

FWGW configuration and design

Strong analytical and problem solving skills

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Best InfoSystems Ltd.