1. Heading and managing a team of 10-12 Associates, who manage end to end customer interactions
and live chats and are responsible for finding and developing great service providers in an area and be
able to create a rich database regarding the same.
2. Understand and define the product vision for our content and become a genius at pinpointing content
gaps & suggesting improvements.
3. Ensure smooth city functioning by coordinating between Associates and Logistics for a timely delivery.
4. Should be good at decision-making, resourceful and a quick thinker.
5. Quick to analyse any industry or service type and understand the obstacles and problems currently
faced by the user.
6. Should be data-driven, good at decision-making, metrics analysis. Set tasks, define processes, manage
deadlines for the team of Associates.
7. Review work and develop processes for data validation and audit.
8. Keen to develop