Manager - Medical Writer

Neptune Consultants
  • Mumbai
  • 10-15 lakh
  • 8-12 years
  • 26 Jun 2015

  • Operations

  • Hospitals/ Health Care, Pharmaceuticals/ Life Sciences/ Clinical Research
Job Description

Provide guidance to Narrative Writing team
Providing inputs on target process and SWIs
Guide the offshore teams on client expectations
Monitoring training
Point of escalation on all issues pertaining to the project
Support in Due Diligence activities during the startup phase of the engagement
Ensure constant coaching and learning undertaken in common lessons-learnt meetings, random ad-hoc review of assignments & quality initiative to ensure minimal quality issues
Help identify quality metrics and implement according to plan
Work closely with the continuous improvement teams to improve productivity, quality and efficiency, e.g. checklists, dashboards, tools, semi-automation etc.
Provide oversight/ guidance on escalations/ high level trainings/ quality aspects
Responsible for regular updates to Project Status tracker, Narrative Writing Plans of all assigned projects and quality scoring sheet
People Management
Calls with Client - Conduct weekly project status calls and participate in regular engagement status calls along with Cognizant Delivery Manager
First point of escalation for study-related inconsistencies and gaps
Ensure the best practices and methodologies are followed across projects for this engagement

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Neptune Consultants