Manager - Global Primary Research

The Search House
  • Noida
  • Confidential
  • 5-8 years
  • 19 May 2015

  • Market Research

  • BPO/ ITES/ Call Centers, Pharmaceuticals/ Life Sciences/ Clinical Research
Job Description


Responsible for healthcare / pharmaceutical / medical devices primary research operations end to end
Managing and mentoring a team of analysts/lead analysts for various global telephone primary research projects
Responsible for managing top lines and bottom lines for healthcare primary research vertical
Responsible for smooth delivery of primary research projects end to end
Manage client accounts from a relationship perspective
Drafting project scope (business proposal) as per client's requirements, studying, analyzing and estimating effort required for execution
Understand research objectives based on client type and accordingly design/define the work approach; project scope and timelines
Develop work plan for projects with a visibility on client engagement process, interim deliverable, etc. in an organized manner as per prioritization
Responsible for the quality of the work being done in the team; review work thoroughly to ensure consistently high quality output, value addition and adherence to timelines; be able to judge required level of own involvement on projects, execute parts of projects if situation so demands
Provide analysts with effective verbal/ written feedback; counsel analysts on technical as well as business skills and guide them on best practices
Contribute to different organizational tasks such as hiring, training and other organizational initiatives

Desired Candidate Profile

Strong educational background in pharmacy, biotech, life sciences, biomedical or clinical research
2-3 years of experience in managing teams and projects for healthcare/pharma primary market research through CATI (Telephone)
Demonstrated skills in both people management and client management
Experience in business development is a plus

Strong educational background in pharmacy, biotech, life sciences, bio medical or clinical research and Primary Research experience at a Global level

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About Organisation

The Search House