Manager - Managed Service Delivery

Growel Softech Ltd.
  • Mumbai
  • Confidential
  • 10-18 years
  • 387 Views
  • 15 Oct 2015
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  • IT/ Information Technology

  • IT/ Technology - Hardware & Networking, IT/ Technology - Data Center/ Manage Infrastructure Services
Job Description

Candidate should be a:

A professional offering 10-15 years of rich experience in IT Industry with at-least last 10 years experience in heading the Service delivery
Must be aware of the Data Center operations, NOC, SOC, Cloud and IT infrastructure environment
Should be able to handle Multiple Site Projects & should have a problem solving approach
Data Center Operations
Service Delivery and Service Assurance
Project Management,
Disaster Recovery Management
Incident/Change Management
Excellent Knowledge in IT hardware/Multiple OS Platform/Networking/Storage
Managing day to day Data Center operation
Maintain and install servers in Multiple Branch Network
Technical support ownership to multiple customers
People and Team management L1 & L2 & L3 Engineers
Point of Escalation & process management for Network technology vertical consist of incident, problem change & release management

Certification will be added advantage


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About Organisation

Growel Softech Ltd.