At least five years of relevant industry experience. Operational outsourcing experience. Global Customer remote management experience.
Team player: Ability and willingness to motivate and support others. Excellent customer handling and presentation skills. Excellent spoken and written English proficiency. Excellent Analytical, troubleshooting and Documentation skills. Flexible, self-motivated with the ability to work under pressure in an International and culturally diverse organization. Willing to work on 24X7 rotational shifts. SCCM2007 and SCCm2012, ITIL V3 Foundation certified are preferable.
Superior knowledge and demonstrated technical proficiency in Microsoft Systems Center Configuration Manager (SCCM) 2007 and 2012.
Knowledge of SMS 2003, experience in Windows 2000 - 2012 Server & Windows XP/7/8, programs using VBScript, Batch files, WMI, SQL Query and Power shell, creating technical documentation related to the software development lifecycle, Experience with, and working knowledge of SQL Server, Active Directory expertise (FRS, GPO, Object Attributes) in a large scale environment, Understanding of standard client/server, networking, and Internet fundamentals, Knowledge and expertise in 1E Nomad and Adaptive Onesite, Expert level troubleshooting and understanding of SWD infrastructure, Patch management, Operating system deployment, Inventory using SCCM 2007 / SCCM 2012. Ability to solve the complex issues.