Manager/ Agm - Process Excellence (International Bpo)

Grandeur Recruitment Consultants
  • Delhi, Mumbai
  • Confidential
  • 5-10 years
  • 09 Apr 2015

  • Quality Control - Product/ Process, Operations

  • BPO/ ITES/ Call Centers
Job Description

Candidates to understand & comprehend client requirements & ensure the project is completed on time & within budget,
Participate in due diligence to identify processes &document SOP & draw process maps as per BPMN standards,
Knowledge of Six Sigma Tools
Certified lean Six Sigma Black Belt on or before 2011,
Must have in-depth knowledge of Finance & Accounting i.e. AP,AR, Recs, Fixed Asset, GL Accounting, Financial reporting etc.
Lean & Six Sigma TTT certified,
Exp in Project management, preferably PMP

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