Lead - Complaint Resolution& Training

Right Advisors Pvt. Ltd
  • Gurgaon
  • Confidential
  • 3-8 years
  • 258 Views
  • 01 Sep 2015
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  • Operations, Compliance/ Regulatory

  • BPO/ ITES/ Call Centers
Job Description

1.Handling direct customer complaints over phone and email,
2. Own process related training documents& manuals,
3.Regularly update the training documents/manuals,
4.Handling escalated complaints from regulatory bodies,
5.Work with the team


Competencies/Skill sets for this job

Training Regulatory Bodies Customer Complaints

Job Posted By

Kritika Singh
Recruiter

About Organisation

Right Advisors Pvt. Ltd