Understand how the organization accomplishes its goals and defines the capabilities an organization needs to provide products and services to stakeholders.
Recommend solution requirements that are valuable to the organization through the analysis, review, and documentation of:
o business goals and objectives,
o business functions and processes,
o data needed to make business decisions,
o stakeholders and their needs,
o proposed solutions costs, benefits and risks.
Model solutions for end-user adoption to improve productivity, and with alignment to current technology.
Elicit and manage requirements for technology-based solutions or business process changes.
Clarify requirements across a range of stakeholders including customers, developers and testers
Must have Skills
Process mapping & analysis tools
Proficient in MS Office Suite
Strong communication & relationship management skills
Certified Business Analysis Professional (CBAP) certification will be a plus