Analyse, troubleshoot & fix production issues for large scale mission critical enterprise system (GCE)
Drive resolution of technical issues, problems through technical analysis, coding, testing and deployment
Proactively Interact with cross-functional stakeholders such as product/ project manager, business analyst, developers, testers, operations and infrastructure engineers during the analysis and resolution of issues
Proactively track and manage production tickets throughout their entire lifecycle using corporate tools
Improve application quality, efficiency & robustness through new technical ideas and solutions
Conceptualise, introduce and implement best practices, standards, processes and tools across the support process
Implement and manage the deployment lifecycle for application and data packages/patches onto the production environment
In liaison with operation analyst oversee the client transaction processing and troubleshoot any issues
Contribute towards status updates to various stakeholders; identify risks/ issues and contribute towards resolution
At least 6+ years experience in technical support and application development from analysis, coding, testing to deployment and maintenance of UI applications
Quick learner with a strong bent for learning and mastering new technologies, tools, concepts and practices
Good team player with lateral thinking skills and flexible/positive attitude in the work environment
Good organizational, planning and prioritization skills
A strong commitment to quality and efficiency
Exposure and adherence to high-standards and quality processes
Good communication skills (verbal, written, and presentation of complex information and data).
Relationship management skills -- ability to develop and sustain positive partnerships and be a team player.
5+ years: Support and Development of UI applications using ASP.NET and/ or Java UI technologies
5+ years: UI technologies/frameworks including ASP, JSON, D3.js , JSF, Portlets, Spring UI, etc.
2+ years: Good knowledge of IBM WebSphere, Apache Tomcat, IIS implementation
2+ years: Unix, Python or other scripting languages
2+ years: Continuous build and integration tools like Jenkins etc.
2+ years: Enterprise integration solutions such as TIBCO EMS, WebSphere MQ , NDM etc
2+ years: Basic knowledge of Oracle/SQL
Bachelor's degree (in science, computers, information technology or engineering)
Candidate should be willing to work late in the evening India time on as-needed basis in order to interact with US onshore team and to meet urgent requests by Clients.
Professional certification in UI/ Web technologies preferred