Key Account Manager/ Sr. Key Account Manager

ERM Placement Services (P) Ltd
  • Bangalore
  • Confidential
  • 8-13 years
  • 20 Aug 2015

  • Sales/ Business Development/ Account Management

  • Automobile/ Auto Components
Job Description


Build and manage relationship with the respective accounts

Coordinate with Account for negotiations

Finalize terms and conditions for contracts/ agreements

Coordinate with respective branch offices to service the accounts

Monitor execution of orders to Key Accounts

Manage service levels for Key Accounts

Conduct research on industry verticals and upcoming projects

Collect projects related market intelligence of accounts

Nominate and define Key Accounts for the region

Build case to support selection of Key Accounts

Resolve queries/ complaints of respective accounts (if any)

Job Purpose:

Developing and managing relationships with the set of designated external customers to deliver targeted business goals.

Building relationship with the internal partners of the organization like Product management, supply chain, Divisional and branch teams to ensure superior Value delivery to external customers.

Developing and implementing local strategies to engage with designated customers, including identifying opportunities to capture future value.

Formalizing & implementing the business plan for the assigned Key accounts

Monitoring external partner (customer) satisfaction and implementing steps to improve performance.

Ensuring complete adherence to the credit control policy

Monitoring competitor activity and contribute to organizational market intelligence.

Focus on OEM business development

Assisting the Line Manager/ National Manager Strategic Partnerships in organizing and preparing for team meetings, presentations to management, external presentations etc.

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ERM Placement Services (P) Ltd