Key Account Manager

Orcapod Services
  • Mumbai, Navi Mumbai
  • Confidential
  • 3-7 years
  • 29 Jan 2016

  • Sales/ Business Development/ Account Management

  • Telecom/ Mobile Operator/ ISP/ Telecom Vendor
Job Description

Educational Qualification - BE/B.Tech & MBA Marketing

Functional Skills

Knowledge of VAS and its Ecosystem, Networking and telecom domain.
Sales Professional
Experience in Account Management of complex and large account, Collections , Business Analytics
Experience in creating / understanding the Technical Requirements.
Telecom knowledge desirable (Basic awareness for Network Elements)
Go-getter and Entrepreneurial

Personal Skill

Energy and Drive
Pleasant persona with good networking ability
Ability to collaborate with internal and external stakeholders
Strong strategic acumen coupled with execution capability
Excellent communication skills, matured in conduct and command
Ability to understand business and number driven
Excellent communication and presentation skills

Job Description

Revenue Targets : Overall, responsible for ensuring that order booking and other sales target of 3Mn$
Client Relationship : Ensure Customer Satisfaction is high in the region, driving the CSAT target for the entire region by engaging with the client and ensuring highest levels of service from all products of Comviva
Collections : Overall, responsibility of ensuring collections and payments in the region
Process Compliance : Ensure all processes related to Bid Management, Sales Funnel reporting & tracking, Sales Forecasting etc are adhered to in the region
Account Management: Build Account Management & Solution selling in the region.
Internal stakeholder management : Work collaboratively to drive efficiencies with internal teams of Comviva (PU, Channel Sales, Delivery organization etc) and create win-win situations while handling customer engagement on the ground

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About Organisation

Orcapod Services