Network L3 (Sr. Mgr Level)_

Ikya Human Capital Solutions Pvt Ltd
  • Navi Mumbai
  • 10-15 lakh
  • 8-13 years
  • 217 Views
  • 15 Sep 2016
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  • IT/ Information Technology

  • Telecom/ Mobile Operator/ ISP/ Telecom Vendor
Job Description

Relevant experience (8 to 14 yrs) in LAN/ WAN/ Routers/ Switches. Troubleshooting, implementation, configuration, escalation management, tickets handling, monitoring of Network products. And, it is Rotational Shift Job (24 by 5) assignment. CCIE Certification is an added advantage.
Desired Profile Relevant experience (8 to 14 yrs) in LAN/ WAN/ Routers/ Switches. Troubleshooting, implementation, configuration, escalation management, tickets handling, monitoring of Network products. And, it is Rotational Shift Job (24 by 5) assignment. CCIE Certification is an added advantage.
- To handle level 3 tasks of Trouble Tickets and Type2 /Tc change Requests of
global clients.
- Timely resolution of the incidents (TTs) as per the clients SLA.
- Accurate and timely problem reporting diagnostics and trouble shooting by following SOPs and escalation procedures.


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