Urgent Opening: Network L3

Ikya Human Capital Solutions Pvt Ltd
  • Mumbai
  • 10-15 lakh
  • 8-13 years
  • 69 Views
  • 15 Sep 2016
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  • IT/ Information Technology

  • IT/ Technology - Telecom Software
Job Description

Relevant experience (8 to 14 yrs) in LAN/ WAN/ Routers/ Switches. Troubleshooting, implementation, configuration, escalation management, tickets handling, monitoring of Network products. And, it is Rotational Shift Job (24 by 5) assignment. CCIE Certification is an added advantage.
Desired Profile Relevant experience (8 to 14 yrs) in LAN/ WAN/ Routers/ Switches. Troubleshooting, implementation, configuration, escalation management, tickets handling, monitoring of Network products. And, it is Rotational Shift Job (24 by 5) assignment. CCIE Certification is an added advantage.
- To handle level 3 tasks of Trouble Tickets and Type2 /Tc change Requests of
global clients.
- Timely resolution of the incidents (TTs) as per the clients SLA.
- Accurate and timely problem reporting diagnostics and trouble shooting by following SOPs and escalation procedures.


Competencies/Skill sets for this job

L3 Networking Troubleshooting Trouble Shooting Sla Sops

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