Able to gather relevant information systematically to troubleshoot and resolve issues
Ability to work in a team environment
Good analytical, problem solving and decision making skills
Good attention to detail, testing and documentation
Knowledge of ITIL and industry best practices
Strong virtualization experience using Hyper-V, VM Ware, Citrix Xen App and NetScaler.
Proven ability to work in a cloud based or hosting environment
Experience working with NetApp storage