Installation and configuration of Tomcat / Apache PHP Configurations Experience setting up application servers and configuring them for monitoring and performance Experience in production deployment with minimum downtime.
Ability to work on call and respond to production failures. Some knowledge of scripting
Behavioral requirement for 'Infrastructure Analyst'
Involves researching, developing and delivering effective solutions to support the infrastructure systems ensuring the application of current and emerging technologies.
Role: Support and admin
Experience -- Essential
* Established Windows Support skills including fault diagnosis and fix;
* Experience of hardware fault diagnosis on HP, Compaq or IBM Intel based technology;
* Working knowledge of networking principles including TCP/IP, DNS, and DHCP. Experience -- Desirable * Certified MCP in NT, 2000 or 2003 Server technologies;
* Various Microsoft applications including Exchange 2003 / 2007, IIS, MOM, SCOM, WSUS, SMS, ADS;
* Working knowledge of Active Directory / Domains;
* Knowledge of EARS. Personal Qualities
* Analytical and methodical approach to problem solving;
* Self-driven and able to work by yourself or within a team; Be able to work under pressure and meet tight deadlines;
* Flexible and dynamic style;
* Team player (ability to work with other Capgemini teams to provide a service to a client to an agreed SLA);
* Client Facing Skills - May be required to meet with the client to enable technical engagement to occur * Day to day management and support of servers;
* Being part of a team of technical specialists in service delivery and transitional projects;
* Monitoring of the servers, addressing any issues raised and ensuring that contracted services are met; * Proactive maintenance of the server estate;
* Server Hardware and Windows Server OS break fix using the EARS ticketing system; * Patching & Anti-Virus updates;
* implementing service improvements;
* Attending DR rehearsals;
* Monthly Reporting;
* Implementing Ad-hoc project work requests; On-call cover and out of hours support.