IBM Middleware Administrator (was/bpm Administrator - L3)

HR Central
  • Bangalore
  • Confidential
  • 6-11 years
  • 22 Sep 2015

  • IT/ Information Technology

  • IT/ Technology - Hardware & Networking, IT/ Technology - Data Center/ Manage Infrastructure Services
Job Description

1. Manage, support, and resolve complex vendor and proprietary technical issues arising in a calm
and efficient manner
2. Evaluate service requests to ensure adherence to standards and processes, identifying
inconsistencies while analyzing potential impacts of problems
3. Analyze complex technical information to determine risk levels and technical feasibility when
making changes to applications
4. Identify and resolve medium to highly complex production problems for support of applications
5. Identify root cause and defining actions to eliminate recurrence
6. Successfully prioritize and manage multiple requests, projects, and activities typically working
under pressure
7. Apply knowledge of approaches, tools, and techniques to recognize, anticipate, and resolve
organizational, operational, or process problems
8. Effectively communicate problems and resolutions in a high stress environment
9. Escalate technology issues to the appropriate application support and technology infrastructure
10. Support end of day processes
11. Responsible for day to day service tickets.
Requirements in the Technical front (Mandatory) :
1. Must have knowledge in end to end setup of Websphere Application server 8.x in Unix and
Windows environments
2. Must have knowledge in installations of WAS/BPM 8.x in Silent mode in Unix Operating Systems
3. Must have capability to give end to end support for both pre-production and production
4. Must have knowledge in deployment of WAS/BPM applications
5. Must have knowledge in deployment if BPMN snapshots and SCA modules in both offline and
offline Process Server environments
6. Must have knowledge in configuring IBM Integration Designer 8.x
7. Must have knowledge in Microsoft SQL server such as creation of databases/schemas, running
commands, clearing the deadlocks/table locks and transaction locks
8. Must have knowledge in indentifying the Memory leaks and Performance issues in WAS/BPM
9. Must be able to plan the Performance for Websphere environments such as Thread pools, DB
connection pools and Heap sizing
10. Must have knowledge in installing IBM HTTP Server and Plugin in Unix environments in silent
11. Must have knowledge in installing the iFixes,Fix packs for WAS/BPM environments in Unix
environments in Silent mode
12. Must have knowledge in SSL for Websphere.
13. Must have knowledge in creation of SSL certificates, renewal of SSL certificates in WAS/BPM
14. Must be able to fix the critical issues in the Production environment on time with in SLA with
minimal support
15. Must have knowledge in IBM Security standards for Websphere environments
16. Must have knowledge in troubleshooting the memory issues,garbage collection related
problems in WAS/BPM
17. Must have knowledge in Single sign on concepts for WAS
18. Must have knowledge in enabling monitoring for WAS atleast with one tool
19. Must have knowledge in deployment of BAR files in the IBM Message Broker 8.x environments
20. Must have knowledge in troubleshooting failures in IBM Message Broker 8.x environments
21. Must have knowledge in renewal of SSL certificates in Message Broker and MQ environments
22. Must have knowledge in capacity planning for WAS/BPM environments
23. Must have good knowledge in WPS/BPM process center and process server environments

Optional skills:

1. Knowledge in supporting Websphere ODM 8.x environments
2. Knowledge in supporting Websphere Business Monitor 8.x environments

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