HR Business Partner

Ikya Human Capital Solutions Pvt Ltd
  • Mumbai
  • Confidential
  • 3-7 years
  • 506 Views
  • 15 Sep 2016
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  • HR/ Human Resources

  • BPO/ ITES/ Call Centers
Job Description

Roles and Responsibilities:

1) Organizational Performance:

Track and analyze the quality of performance regularly and work with the BU management to improve output
Propagate performance excellence culture. Coach Managers on effective performance management practices.
Ensure a fair and effective performance appraisal process
Work with the management to ensure performance differentiation between employees
Ensure an effective development plan for the employees basis the performance appraisal

2) Employee Engagement:

Design and implement employee engagement strategy for the respective BU s
Carry out the people connect activities such as one-ones, open houses and town hall meetings on a periodic basis
Ensure quick and quality resolutions to employee grievances
Proactive approach in assessing employee pulse and designing customized solutions/interventions
Work with the BU management to build an engaging workplace
Implement the employee welfare programs and fun at work activities to enliven the work environment

3) Attrition Control and Retention Measures:

Proactive approach towards identifying and minimizing the triggers for attrition
Work on resignation reversal and minimize voluntary attrition
Perform attrition analysis and present to the senior management on a regular basis
Thorough exit interviews and analysis to ensure identifying the reasons for attrition
Design customized solution/ interventions for retention of employees

4) Rewards and Recognition:

Work with the BU management to ensure effective execution of the incentive plans
Advice on the rewards and recognition framework
Roll out the recognition programs for the high performing employees
Career growth and development:
Manage internal job movements within the organization
Identify developmental needs
Roll out the capability development programs
Compliance and culture:
Create awareness on the organizational norms and priorities
Educate the employee population on the expected behaviors at the workplace
Administer policies and ensure compliance to the regulatory and organizational requirements
Ensure disciplinary action at appropriate situations

5) Employee Lifecycle Activities:

Review and facilitate organizational processes related to joining, confirmations, transfers, exits, separations and settlements.
Address employee needs in leave management and work hour management

6) Special Projects:

Work on special interventions / projects which contribute to organizational effectiveness
Task force for various process enhancements and organizational Capability development

Qualification and experience:

Post Graduate in HR from premier institutes (Tier 2, Tier 3 colleges)
2+ years of experience as an HR Business Partner

Desired Skills and attributes:

Functional expertise with in depth knowledge of Human Resource Management
Strong conceptual understanding of the applicable HR aspects
High employee-centric behavior and Cheerful disposition with the employees
Operational Excellence
Result orientation
Excellent analytical skills
Excellent communication skills
Good relationship management with various stakeholders in the organization
Self-driven, highly resilient with ability to work under high pressure and stressful situations
High learnability and eagerness to explore newer projects and assignments


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