Interfacing with customers with respect to project delivery, planning, staffing. Coordinating between various project managers, managing project escalations. Monitoring execution of assigned projects and ensuring agreed quality and Project profitability goals are met. Driving customer focused initiatives for process and knowledge enhancement across the account. Presales support. Ensuring that the right engineering processes are deployed and ensuring compliance with associated quality standards and processes. Undertaking costing, budgeting, estimation and staffing of resources for on-going engagements. Knowledge management within the projects controlled by him/her. Strong customer management skillso Delivery Management of multiple account.
Graduate with 13+ years of experience Should be very good in handling the P&L responsibility of the Oracle Apps projects. Should be very sound on technology front in Oracle Apps. Should have managed the delivery of the Oracle Apps projects in the International market. Should be handling a large team (min 100+ resources). Should manage client issues.