Strategy planning & Bus Operation., PCM in space. Establish aggressive goals & plan & deliver results. Translate business goals into Operation. tactics while building Org. support & information. P&L Res. with effective top line & bottom line Management.
Min 15+ yrs of experience. with a long tenure in the BPO space with proven perf. as a PCH at least for 3 yrs with demonstrated ability to manage large teams exceeding 1200. Must have strong u/s of BPO Operation., managing P&L & leading global Operation.