Operations Head- Night Shift

Kelly Services
  • Mumbai
  • 20-30 lakh
  • 8-13 years
  • 20 Aug 2015

  • Operations

  • Education/ Training
Job Description

Develop and implement methods to create, track, measure and communicate processes and systems.
Monitor the process performance on day to day basis and define corrective & preventive actions & identify improvement opportunities.
Develop visual and non-visual based SOPs for knowledge-sharing and process improvements.
Develop Strong process Knowledge. Oversee the successful implementation of Projects assigned.

This is a night shift role, since the Operations Head will manager different regions, like US, Canada.
Must be a self starter and self motivator.
Need to possess strong educational background.
Ability to work under tight deadlines with short turnarounds in a fast-paced working environment.

Competencies/Skill sets for this job

SOP BPO Operations

Job Posted By

About Organisation

Kelly Services