Director - Service Delivery

Angel Jobs
  • Mumbai
  • 15-20 lakh
  • 15-18 years
  • 22 Jan 2015

  • Operations

  • IT/ Technology - Hardware & Networking
Job Description

Ensure P&L management of the Managed Services business, Responsible for revenue & margins for all outsourcing & MS in the country, manage escalations proactively & ensure SLA's are exceeded, resp for working capital management
lead the team providing remote managed services to end customers mostly Banks to ensure highest services delivery as per the agreed customer SLA's, Conduct project close out meetings. Prefer Candidates from Mumbai location Only.

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