Assign tasks to team members on daily basis based on priority and resource availability.
Review and validate the transactions/ details entered in the system by team members
Ensure consistent adherence to processes and policies for delivering the services in the vendor management process
Handle escalated issues and initiate actions for resolution of the same with suppliers, local units and internal departments.
Identify opportunities for improvement in processes and systems, and make recommendations to improve the efficiency and service levels of the team.
Implement process and system improvements decisions by ensuring timely changes are made to the processes, systems and training of the team members.
Perform reporting and analysis across teams and take decisions pertaining to resource allocations.
Motivate and coach team and plan learning and capability development program for team members.
Carry out periodical performance reviews of team members and address non performance issues.
Ensure timely risk assessment, monitoring and mitigation.