Head Relationship Manager

PMS Consulting
  • Delhi
  • 10-15 lakh
  • 7-13 years
  • 183 Views
  • 01 Sep 2015
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  • Sales/ Business Development/ Account Management

  • Banking - Corporate
Job Description


* Drive the RM team to generate new business to achieve defined sales targets
* Build and deepen relationships with existing Wealth Customers to achieve increase in share of wallet and revenues.
* Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
* Ensure ongoing self-development.
* Manage the portfolio to de-risk against attrition and achieve stability of book.
* Manage the key performance indicators at the highest level.
* Have complete knowledge of the customer base in terms of the profile, demographics & psycho-graphics and assets in the Bank and in other places.

Sales

* Drive the RM team to achieve the Targets set in terms of product mix.
* Achieve "best in class" productivity in order to maximize the efficacy of the sales process.
* Aggressive Sales call plans to acquire large prospective customers through referrals.
* Ensure coverage of customer base in accordance with the Group approved Relationship Matrix.


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PMS Consulting