Head - HR (Service/ KPO)

Krehsst Recruitment Solutions
  • Bangalore
  • Confidential
  • 10-15 years
  • 15 Jul 2016

  • Senior Management-HR

  • KPO/ Analytics
Job Description


Principal Account-abilities (Key Result Areas)

Insuring that every aspect of human resources incorporate the vision, values, and culture of the organization.

Developing an employee-oriented organization culture that emphasizes continuous improvement, team- work, high performance and quality.

Managing the human resource management and payroll system and providing staff and directors with the essential reporting in order to help them in managing their employee resources.

Developing staffing strategies and implementing programs and plans.

Identifying and cultivating effective and appropriate sources for employee for all job levels.

Reviewing and revising HR policies in compliance with changing or new legislation.

Develop Strong performance management culture that reinforces the organizations required behaviors.

Evaluates the Business Value of the various plans formulated by HR department and discusses them with the stakeholders

Establish and maintain appropriate systems for measuring necessary aspects of HR development

He has to analyze and distribute budgets to different projects in HR

Establish and maintain a recruitment center of excellence.

Manage all aspects of the recruitment process from manpower planning to interviewing and induction.

Monitor diversity and act on results.

Liaison with recruitment agencies

Maintain best practice HR policies and procedures that Comply fully with statutory requirements.

Proactively ensure that policies and procedures are in operation across the Organization.

Communicate policies and procedures to staff through the Handbook.

Maintain accurate employment records that meet data protection standards.

Support Businesses in setting learning and development budgets.

Monitor expenditure with timely interventions on budgets where appropriate.

Provide regular reports to the Board and Management Team on

Demonstrate strong leadership and the application of good commercial skills.

Motivate, performance manage and develop each team member to reach their full potential.

Accountable for own self development and maintaining continuing professional development activities in order to keep up to date with emerging business trends and best practice.

Take decisions on all HR team budgets agreed by the Board.

Monitor, measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales

Manage and control departmental expenditure within agreed budgets

Liaise with other functional/departmental managers so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purposes and achievements

Maintain awareness and knowledge of contemporary HR development theory and methods and provide suitable interpretation to directors, managers and staff within the organization

Raising proactive issues with managers, identifying practical solutions to complex and diverse HR issues, and recommending appropriate action plans.

Compiling and managing case management documentation, accompany and support managers.

Ensuring job description/KRA for every employee position is up-to-date and accurate.

Creating compensation plans and providing administration for employee welfares.

Managing the risk management work functions and assisting in developing a healthy and safety programs for the volunteers and staff.

Participating as a senior management team member in weekly Director Meetings in order to develop and discuss organizational procedures and policies.

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Krehsst Recruitment Solutions