Head -- Corporate HR

VFS Global Services Pvt. Ltd.
  • Mumbai
  • Confidential
  • 15-18 years
  • 22 Jun 2015

  • Senior Management-HR

  • Education/ Training, Telecom/ Mobile Operator/ ISP/ Telecom Vendor, BPO/ ITES/ Call Centers
Job Description

Purpose of the role

To provide Human Resource support to Corporate internal customers, with an emphasis upon Compensation & Benefits. To also assist with the expansion of the Corporate Human Resources department by participating in the development of HR policies, procedures and systems, and other HR initiatives

Profile -- Roles and Responsibilities

Areas of Responsibility & brief description Responsibility Level
1. Strategy Formulation:

Contribute to business strategy by working with other Business Leaders to develop enterprise business strategies that may be applicable to VFS Global in light of global trends and the company's existing talent base.

2. Translate enterprise strategy into global workforce requirements. Develop workforce plans and programs that align with the company's overall strategic objectives.

3. Talent Acquisition:
Ensure there are systems and policies in place to induce best practices in talent acquisition to help meet the performance and growth objectives in alignment with the company's business strategy, goals and objectives
Understand the global recruitment patterns and develop a formal plan to attract, develop and deploy global talent.
Design and monitor global manpower budget in conjunction with the Regional HR head
Create best in class vendor evaluation and selection process to fulfil the organization's talent need
Create best in class Internal Job Posting platform to promote talent internally thereby creating a merit driven and sustainable workforce development culture
Design, develop and monitor the Background Verification process globally

4. Talent Management
Build a high performance culture within the organisation by adopting & facilitating organizational development initiatives.
Facilitate development of human resource planning models to identify competency, knowledge and talent gaps and develop specific programs for the filling of the gaps.
Ensure Talent management through proper succession planning programs for key positions, training and development programs for preparing employees for more significant responsibilities and general business development programs to enhance employee knowledge and understanding of the business of the company. 

5. Compensation and Benefits:
Develop & ensure implementation of the overall HR budget and analysis of total HR spend
Develop progressive and proactive compensation and benefits programs to provide motivation, incentives and rewards for effective performance that help retain talent 

6. HR Infrastructure:
Develop and ensure implementation of an HR technology strategy to support the business needs
Enhance and/or develop, implement and enforce human resources policies and procedures for the organization by way of systems that will improve the overall operation and effectiveness of the corporation.
Manage the human resource information systems database and necessary reports for critical analyses of the HR function and the people resources of the corporation.

7. Governance:
Ensure compliance to VFS Global Defined policies as well as compliance to ISO requirements (27001 & 14001)
2. Responsible for Business Continuity planning
3. Develop a vendor management plan and manage third party contractors
4. Develop and ensure implementation of business-focused HR metrics and responsible for design, development, and implementation of new HR services

Indicative KRA's/Budgetary and Revenue Responsibilities
1. Cost control and Budget management
2. HR compliance and risk management
3. Talent Acquisition & retention
4. Compensation & Benefits and allocation of rewards
5. Talent Management and succession planning of key players
6. Development and successful implementation of HR Systems & Policies
7. Internal/ External stakeholder satisfaction 

Key Interactions within and outside of VFS Global

1. Vendors 
2. HR Consultants 
1. Departments across VFS Global

Qualification & Experience (Education, Experience, specific knowledge, skills, understanding, attitude)

Education: Minimum: PG/MBA in HR or any Global Equivalent Degree
Additional: Certifications in Human Resources
Experience: 15 -- 18 years of work experience in the field of Human Resources with multicultural exposure and experience in managing a team 

Knowledge & Key Skills: 
* Organizational awareness and knowledge of HR Best practices & toolkits
* Holistic approach with an understanding of market trends and best practices
* High level of integrity and stability
* Excellent Leadership

Competencies/Personal Attributes 
Behavioural Competencies
1. Entrepreneurship
2. Quality & Service Orientation
3. Teamwork & Collaboration
4. Diversity Sensitivity
5. Personal & Professional Development
6. Delivering Results
7. Communication
8. Networking
9. Leadership

Functional Competencies
1. Interpersonal Skills
2. Analytical Skills
3. People Management
4. Decision Making
5. Risk Taking ability
6. Innovation 

About Organisation

VFS Global Services Pvt. Ltd.