Head Collections

Quotient Consultancy
  • Mumbai
  • 18-25 lakh
  • 13-23 years
  • 449 Views
  • 10 Jul 2015
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  • Finance/ Accounts

  • Accounting/ Taxation/ Audit
Job Description

Duties & Responsibilities
To allocate, monitor drive and review the field force towards achieving the budgeted recovery
To co-ordinate with the Accounts, Litigation, Operations, H.R. and all other Functions for inputs and related
functional support.
To develop liaison with alternative channels Authorities, Influential Personalities, Prominent Lawyers etc.
so as to be able to handle contingencies and facilitate efficacious functioning of the recovery department.
To co-ordinate with the concerned Litigation team and decide the most expeditious Legal action and to
implement the same on the field such as service of Summons / Warrants / Execution Warrants.

Decision Making Authority
Financial powers-Revenue expenditure as per budget
Staff powers-To select employees and recommend appraisal.
Functional powers-to approve settlement of contracts.

Key Challenges
To manage and increase collection efficiency of the area under purview.
Devising strategies to encourage walk-in collections.
Devise and develop process & procedures aimed at reducing cost of collections.
Ensuring employee quality & leveraging productivity of Collection department employee right from inception.

Duties and Responsibilities (contd)
To plan & develop various customer touch points / call centers focusing on recovery activities.
Educating Collection Incharge/ Team Leaders on appropriate contract allocation practices and ensuring the
adherence of the same whenever allocations required in the regions.
Devising strategies to encourage walk-in collections.
Devise and develop process & procedures aimed at reducing cost of collections.
Ensuring employee quality & leveraging productivity of collections department employees right from
inception.
Process improvement of recovery activities.
To operate as an awareness and alert centre for recovery, being the knowledge hub for guiding regions on
receivable related matters.


Competencies/Skill sets for this job

Recovery Litigation Strategies Hub Accounts Productivity

Job Posted By

About Organisation

Quotient Consultancy