Group Manager/ Deputy Manager

Ikya Human Capital Solutions Pvt Ltd
  • Bangalore, Mumbai, Pune
  • 10-15 lakh
  • 4-9 years
  • 15 Sep 2016

  • HR/ Human Resources

  • BPO/ ITES/ Call Centers
Job Description

Provide consulting and business partnering to Business managers in achieving company objectives
Develop a Trusted Advisor relationship with key leaders at multiple levels within the supported business group.
The role includes coaching and influencing key stake holders and managers to make decisions that are compatible with sound human resources best practices.
Ensuring seamless delivery of HR support services, Disciplinary procedures
Responsible for coordinating several human resources functions such as recruitment, employee relations, facilitation, records, benefits and employee services
Lead career planning and personal development initiatives (including Succession planning and mentoring) with all team members
Preparation of high quality MIS to support detailed analysis and appropriate decision-making.
Assisting the training teams with innovative ideas in training and coordinating training process.
Employee welfare and engagement.
Manage escalation of Grievances
Talent management , Performance Management
Counseling / Training employees for performance and capability building in conformance with goals.
Good team player and eager to take added responsibilities
Ensure team deliverables on time
Interact with teams/ individuals as part of formal/ informal groups so as to feel the pulse of the organization and bring about changes/ improvements
Employee retention by ensuring a friendly and conducive environment.
Experience in implementing HR policies and procedures

MBA Full time
Business HR candidate with 4-10 years of experience in managing end to end HR. The candidate should have a well rounded experience of handling as well as managing customer and leadership expectations. Experience from large companies and preferably BPOs will be preferred
Excellent interpersonal and communication levels
High level of initiative and motivation
Strong strategic thinking and innovation
Sound operational HR experience at middle management level in an international Organization.

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