AVP/GM - Strategic planning (Digital)

Callhealth services Pvt Ltd
  • Bangalore, Chennai, Hyderabad, Mumbai
  • 20-40 lakh
  • 10-20 years
  • 05 Aug 2015

  • Strategic planning

  • Internet/ ECommerce
Job Description

* Lead digital commerce strategy and customer experience engagements with a strong focus on business analysis, strategic and financial modeling, differentiated digital experiences, key digital capabilities and/or road mapping * Lead or supervise delivery of consulting services to cross-functional client teams; develop and deepen positive working relationships across the client organization, with special focus on executive-level stakeholders * Engage with clients to identify key strategic challenge(s) and business, marketing and digital needs to be addressed; evaluate scope of strategic engagement * Define and conduct (or partner with others to conduct) appropriate research activities, and evaluate findings. * Define a digital program's strategic vision and business goals to guide strategy development and execution, and to move people to action * Analyze business, marketing and digital performance across products, markets, audiences, and channels * Provide recognized thought leadership and points of view (including white papers) on Digital strategies and consumer experience including e Commerce, Social Media, Digital in retail, etc. * Provide assessment and vision of the ideal 'consumer experience' by defining key capabilities that differentiate clients and meet consumer needs e.g. define cross-channel implications and opportunities, define impact to brand, etc. * Support client presentations and business development efforts with strategic thinking, research and analysis * Work with strategy team members to define success metrics and evaluate business impact of digital strategies and projects over time * Maintain expert-level knowledge of trends and best practices in retail consumer experience, B2B consumer experience, digital technology, retail strategy, commerce, marketing, relevant industry verticals, and general business strategy

* MBA(B tier collage)
* 15 yrs + Exp

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Callhealth services Pvt Ltd