General Manager After Sales

Bhartia Management Consultancy
  • Nigeria
  • 25-40 lakh
  • 8-13 years
  • 07 May 2015

  • Marketing

  • Automobile/ Auto Components
Job Description

Key Responsibilities:

To arrive at net sales revenue, net profit and return on investment objectives as per the approved Business Plan. Further, to achieve the subsequent annual budget for after sales and to monitor and control performance via a monthly review and action plan process.

Roles and Responsibilities

Identify, appoint, initiate trading with and maintain agreed business partners in each designated territory as per the automotive distribution agreement.
To prepare, agree and achieve annual after sales business plans with regional retailers with concurred actions and strategic goals.
To maximize the return on inventory by keeping optimum stocks without affecting availability to ensure sales volumes are met and customer satisfaction levels achieved.
To implement regional parts and labour pricing strategy to ensure revenue and pricing.
Excellent business development, sales, customer relations and leadership skills.
Excellent communication skills, with the ability to communicate effectively with other senior managers, employees, partners and customers
Results oriented, entrepreneurial with strong problem solving, negotiation and decision making ability
Committed and willing to deliver exceptional service
Ability to act as a senior member of the Regional management team with the ability to manage the multi-level internal and external relationships that will exist
Developing personal and professional effectiveness by doing the right things and the right jobs' thereby focusing on activities which make a difference.
Identifying opportunities to excel by demarking the business objectives, strategy and demands, whilst maintaining professionalism in times of commercial pressure.
Energetic , enthusiastic, creative and self starting attitude


8-10 Years of Experience in After Sales & Service of HONDA Cars.

Competency Skills :

Good leadership qualities, customer oriented, ability to work effectively


BE/Diploma in Automobile Engineering.
MBA in Marketing & Administration will be an added Advantage
Doctorate - Doctorate Not Required

Possessing good knowledge of planning and overall Monitoring & Supervision
MBA in Marketing & Administration will be an added Advantage
Exposure & knowledge of international standards and best practices
Knowledge of West African Market and work experience in West Africa will be preferred.
Extended knowledge of the luxury automotive segment with particular focus on electric / hybrid technologies is preferred

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Bhartia Management Consultancy