Team Leader in ITES for O2C Customer Billing

2COMS Consulting Pvt. Ltd.
  • Delhi
  • 10-11 lakh
  • 5-10 years
  • Views
  • 06 Oct 2016

  • Finance/ Accounts

  • BPO/ ITES/ Call Centers
Job Description

Requisites

* Relevant experience of 4 - 5 years in B2B Collection or B2C Collection

Required{Having exp. in B2B/ B2C voice Collection)

OR

Experience in O2C or AR profile

* Team lead experience for 1 year (Minimum) in domain (OTC/ Collection) on papers.
* Excellent communication skills
* Shift timing: Flexible to shifts Open to 24*7 work environment.
.
* Should have experience in Performance Management while leading a team
* Work exp on Oracle/ PeopleSoft exp is good to have
* Team management exp - Should have done performance management/ Stat Ranking / bell Curve
* Versant core - 58
* Excellent communication skills - Should be able to understand American accent/ escalations
* Passport required - B1 US Visa Preferred


Job Posted By

2coms
Manager

About Organisation

2COMS Consulting Pvt. Ltd.