Fid L2 Analyst

Tata Consultancy Services Ltd.
  • Bangalore
  • Confidential
  • 4-10 years
  • 07 May 2015

  • Project/ Program Management IT

  • IT/ Technology - Software/ Services
Job Description

Job Description: Required Skills/Experience

- Over all 4 + yrs of IT experience with production support experience
- Strong multitasking skills
- Unix, Database-SQL/PL-SQL & Unix Scripting experience
- Good knowledge on investment banking
- Good communication and written skills
- Ready to work in shifts - Understanding of the design and implementation of proactive monitoring and health checks
- ITIL incident management life cycle skills and experience
- Able to make trusted and unbiased judgments
- Ability to work independently as a self-starter and within a team environment
- Ability to mentor the team
- Excellent prioritization, organizations and time management skills Key Expectations/Deliverables The role is for a Level 2 Investigative support analyst in the Investment Banking - Fixed Income & Derivatives Support team of a large bank. The role is based in Bangalore and involves working hands on production support issues.
- Daily interactions with users for their query resolution.
- Customer communication during incident or outages - Management of changes and releases to the Production Environment
- Daily support and troubleshooting Working Hours
- Should be able to join the team that has 16 x 7 support coverage

Competencies/Skill sets for this job

L2 Unix Sql Troubleshooting Unix Scripting Pl-sql

Job Posted By

Raviraj Jain
Experience Professional - Lead

About Organisation

Tata Consultancy Services Ltd.