Employee Relations Manager - Talent Engagement

i Quest Consultants
  • Mumbai
  • Confidential
  • 7-8 years
  • 07 May 2015

  • HR/ Human Resources

  • IT/ Technology - Software/ Services
Job Description

Experience & Skills:

Minimum of 7-8 years experience of which, 4 years should have been in an OD or related (People Development) field
Experience in conducting Assessment Centres. certification preferred.
Train The Trainer certification preferred to have globalized knowledge on facilitation skills
Certification in some psychometric tools preferred

Personal Trait:

Customer Centricity

Customer orientation is a key competency required for this role & is expected to:
Consistently place a high value on customers (internal and external) and all issues and factors that relate to customer experience/ stakeholder expectations and needs
Ensures delivery of all promises and commitments made to the stakeholders

Influencing & Negotiating Skills

Ability to have discussions with stakeholders and team members on discussing realistic timeliness for project delivery and implementation of various interventions by getting an appropriate buy-in
Experience with a variety of vendors and an ability to engage and manage vendor relationships
Client Relationship Management and Consulting Skills to be able to have a consultative approach to stakeholder needs and requirements

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i Quest Consultants