Service Now- Admin/Developer - Integration

  • Bangalore
  • Confidential
  • 3-8 years
  • 01 Sep 2015

  • Software Design & Development

  • IT/ Technology - Software/ Services
Job Description

Job Responsibilities:

Implement, Administer and support of our clients ServiceNow platform
Configure Workflow, Application UI and Customize ServiceNow applications, Perform minor enhancements requests to the clients Service Now instances, including changes to the user interface, system properties, foundation content, and modifications to existing workflow
Facilitate roll out of new applications and modules in ServiceNow
Handle general updates and configuration changes/requests
Identify system deficiencies and recommend solutions
Ensure latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to client IT operations
Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
Ensure tool configuration consistency across development, testing and production environments
ServiceNow Certified System Administrator certification

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