Application Support ENGG MCAD Tools Pro E Windchill , CREO, Solidworks,Ansys support Level 2 and Level 3 application support for MCAD tools
Experience in using BMS remedy tool,
Hands on experience with support for Pro-e,Creo,Winchill, Experience in PDMLink, Tools deployment,evaluation and license management
Liasoning with tool vendor for resolution of the tickets
Good knowledge of ITIL, tracking of SLA s Come out with ideas to suggest new automation techniques Skills required Project configuration and setup of the Mechanical design program,Tools installation, L2 application request, Design conversion, authorization to access Design tools or design databases ,configuration management systems , License installations, quota increase request.
Library maintenance, Writing automation scripts for MCAD tools ,Troubleshooting of the tools downtime.
Ready to work in Night Shifts