Deputy Manager/ AM - After Service Area Manager (Passenger Car)

Symbiosis Management Consultants Pvt. Limited
  • Chennai
  • Confidential
  • 4-9 years
  • 04 Jun 2015

  • After Sales Service - Product

  • Automobile/ Auto Components
Job Description

Job Description :

Follow the network on all the Quality & After-sale business KPIs (Parts, Customer Satisfaction, Recall campaign, Service Market share ) and implement corrective actions, if needed,

Deploy Company's Referential, Methods & Standards, workshop organization and Quality policy,

Contribute to the achievement of Customer Satisfaction and Service Retention objectives,

Deploy and pilot all animation systems of the network,

Ensure the service coverage on its territory,

Pilot the service capacity: quantitative (size of workshop, number of mechanics) and qualitative (efficiency, competency),

Inform, manage the after sales commercial policy of Renault with the Dealer

Reach the target of the PUSH parts promotions

Desired Profile:

 Should have good Experience in Passenger Car with OEM.

Competencies/Skill sets for this job

Sales Passenger Car After Sales

Job Posted By

Senior Consultant