DGM Transactional Quality

Mastermind Network
  • Gurgaon
  • 20-25 lakh
  • 10-16 years
  • 23 Feb 2015

  • Quality Control - Product/ Process

  • BPO/ ITES/ Call Centers
Job Description

Drive continuous improvement program across processes
Analysis of utilization, efficiency and available data for the process. Undertake detailed process improvement studies and up skills the team members. Mentor Green Belt/Yellow Belt projects
Certified & Trained on Black Belt (Green Belt certification is MUST, Black Belt certification is desirable). Demonstrated success in Transactional Quality. Exposure to different improvement frameworks like Six Sigma, Lean.

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Mastermind Network