Deputy General Manager - FnA Transitions

2COMS Consulting Pvt. Ltd.
  • Bangalore
  • Confidential
  • 13-23 years
  • Views
  • 21 Dec 2016

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Ensure smooth transition of projects & develop an approach to create world class transition methodology
Identify, raise & drive closure of issues as raised in the migration dashboards of each project.
Aiding the presales team with his/her expertise in drafting proposals.
Work to define the detailed procedures and approach for migrating and transitioning operations/processes from the clients business units to CP. Define and create common processes and procedures for Client Services processes relating to Sales, visits, costing and transition.
Collaborate with business development team to create transition approach for prospective clients.
Participate in the establishment and development of the operation till stabilization.
Allocate resources and responsibilities within team to deliver business results.
Build a team of cross functional domain experts
People Management:
Should effectively manage client relationships
Be a team Player, dynamic and result oriented

Candidate Summary:

Should have 13 plus years of experience and at least 5 years into Managerial role
Should have done minimum 4 to 5 transitions in FnA
Should have good knowledge in reporting, SAP and Oracle
Should have team handling experience

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2COMS Consulting Pvt. Ltd.