DEN Branch Manager (Business Developement)

Agility Logistics Ltd
  • Denver
  • Confidential
  • 5-10 years
  • 14 May 2015

  • Sales/ Business Development/ Account Management

  • Logistics/ Courier/ Cargo/Transportation
Job Description


The Branch Manager's main goal is to increase sales and maintain sustainable business development. As well as improve the overall customer service cultural within the branch. The Branch Manager will also oversee all staff and be responsible for day to day operational activities at the branch location. The individual will be reporting directly to the Area VP and be responsible for the P&L of the branch. The candidate will increase productivity while maintaining the highest levels of customer service and accuracy to internal/external customers.


Responsibilities as follows:

Instilling and maintaining a high level of customer service within the Branch culture
All sales and business development to include calling on new and current accounts to increase revenue and profit
Managing and growing local sales, deep selling current local customer base
Selling logistics solutions to customers
Identifying market trends and competitive rate actions and communicating those trends to the Product Group
Identifying, targeting, qualifying, and quantifying for TSA purposes and securing cargo commitments with directed sales involvement that meet and exceed the business plan forecast
Exercises discretion and independent judgment by developing, engaging and maintaining a short and long-term forecast and marketing plan
Assisting and facilitating in the preparation of RFQ's and bids
To identify the competitive service strengths and weaknesses of the company and making recommendations to constantly improve
Understanding Agility pricing and cost components
Sales presentations, writing sales proposing, implementation, creating and adding to existing marketing materials
Allocates resources ensuring operational excellence and accuracy within the Branch
Exercises the authority to hire, discipline, reward or discharge employees
Annual performance evaluations, implements training of staff on all aspects of duties and development of staff
Manages all direct reports as well as working with Department Managers/Supervisors/Leads within the Branch with a lead by example approach
All functions and operations at the branch
Credit management of customers
Exercises discretion and independent judgment on a regular basis to monitor Branch performance
Branch P&L and end-to-end service of branch customers
Supports all collections effort(s) for all accounts
Maintains continuous improvement of sales and service processes with key internal stakeholders
Performs other responsibilities and completes tasks as directed by Area management


5+ years of management experience required in a sales/customer service role
5+ years with managing a team of (4) or more
Experience in industry with sales and business development required
Ocean and Air freight sales experience highly preferred
Bachelor's Degree or equivalent experience highly preferred
Experience with writing professional sales proposals and standard operation procedures highly preferred

Qualified applicants (internal and external) must currently possess legal authorization to work in the United States


Excellent customer service skills
Ability to sell customers with sales presentations
Proactive approach to solving problems
Team player with ability to work with cross-functional teams and all levels of management
Ability to work under time pressures
Polished communication skills
Ability and experience in managing others and prioritizing work
Ability to train and instruct others on how to perform tasks
Accustomed to working in a fast-paced, dynamic environment
Comfortable using metrics to manage staff and drive improvements


English is the principal language for this position. This position requires good written and verbal communication skills and the ability to communicate effectively in a diverse multicultural environment.


Proficiency in the use of Microsoft Office, Excel, PowerPoint, and other technical software is required.

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About Organisation

Agility Logistics Ltd