Managing account setup and maintain account on the PubMatic system
Keeping multiple support systems updated (e.g. Salesforce, JIRA etc)
Day to day data collection and report preparation
Report analysis for identifying key trends, inconsistencies
End of month billing for accounts
Escalating issues post analysis of a problem with the support team and ensure follow up to closure of issues
Generate and interpret reporting that will yield competitive insights for our clients
You will work closely with internal customers to ensure higher returns for end customer.
Any Graduation; preferably technical qualification / Masters is a plus
Certifications in web programming, data management tools is a plus
Pro-active, Logical reasoning ability, Problem solving and analytical mindset, Excellent written and spoken English, Quick learning, Detail oriented, Customer service-oriented attitude.
Organized and structured approach to tasks, Client interaction exposure (especially US), Exposure to Online Advertising
Macros in Excel, MS Access, MS Project, Visio skills, SQL, Database tools, Web programming
Ad Trafficking exposure using Ad Servers like DART, AdTech, OAS, Zedo, ATLAS or OpenX.
Moderate knowledge about web based applications, web forms, web server/ ad server / Mozilla Firefox and how to work on different web based browsers