Must have strong exp. In ITIL processes.
Willing to work 24*7.
Exp- 8-11 yrs.
Having knowledge of managing large production support engagement.
Having prior knowledge of managing 20 + team for production support Knowledge of BFS industry.
Good communication skill Having prior experience of managing multiple stakeholder Exposure to Presale /Business Development is an additional requirement.
Skills and Experience
Must have good exp. In Java Support Projects.
Must have strong exp In ITIL processes.